You can find full details of our pricing here(https://6c61ef9d-b1ce-48eb-8ddc-c9c2db5f4f0a.usrfiles.com/ugd/6c61ef_9b90b0f512424aafbf904f803b47d7cb.pdf)

You can see a map of the areas we cover here.(https://static.wixstatic.com/media/6c61ef_cd59fc1b80374c86b4b90561f5b5e749~mv2.jpg)

We always take credit or debit card details at the time of booking your appointment. We charge a £20 non-refundable deposit and the balance is charged to the stored card on completion of the groom All card details are stored securely by Square our Credit Card processor. If you would like to know more about how we handle your details please take a look here Terms & Conditions, Privacy Policy and Pricing(https://6c61ef9d-b1ce-48eb-8ddc-c9c2db5f4f0a.usrfiles.com/ugd/6c61ef_9b90b0f512424aafbf904f803b47d7cb.pdf)

No, I'm afraid we don't accept cash or cheques.

We understand that sometimes appointments need to change. We will always work with you to re-arrange appointments. However, In the event of missed appointments or no shows a charge of 100% of the grooming fee will be payable. The same charge will apply if we are unable to park outside your house or if there is any reason beyond our control which prevents us from completing the groom. If you do need to cancel, please notify us during office hours (our office working hours are Monday to Friday 9.00 - 17.00, and please be aware that emails are not monitored outside these hours). If notice of cancellation is received less than one full working day before the appointed time, 100% of the grooming fee will be payable and if notice is received between one and two full working days prior to the appointed time, 50% of the grooming fee will be payable. If an appointment is made less than one working day in advance it will not be cancellable without payment of the full grooming fee. If you would like to know more about our cancellation policy please take a look at Terms & Conditions, Privacy Policy and Pricing.(https://6c61ef9d-b1ce-48eb-8ddc-c9c2db5f4f0a.usrfiles.com/ugd/6c61ef_9b90b0f512424aafbf904f803b47d7cb.pdf)

In the unlikely event that we are unable to complete the groom for reasons beyond our control the full cost of the groom is payable. This can sometimes happen if your pet finds the groom too stressful and we believe that it is not in their best interests for us to continue. It can also happen if your pet behaves aggressively. You can find out more in our Terms & Conditions, Privacy Policy and Pricing.(https://6c61ef9d-b1ce-48eb-8ddc-c9c2db5f4f0a.usrfiles.com/ugd/6c61ef_9b90b0f512424aafbf904f803b47d7cb.pdf)

Please make sure that there is space to park either on your property or immediately outside. If we can't park the full cost of the groom is still payable.